Luxury Comes In All Sizes Large to Small WE HAVE PACKAGES TO FIT YOUR GROUP NEEDS ALL WITHIN A STUNNING TROPICAL OASIS. MEETINGS 16-PROMO CUSTOMIZE YOUR GROUP PROGRAM WITH YOUR CHOICE OF 3 INCENTIVES Book your 2016 group program and choose 3 of the following concessions* 1 guest room for every 40 cumulative 1 staff room for…

A recent article published this fall by Travel Agent magazine featured a survey collected by Hampton by Hilton. It introduced a new category of traveler – the Seekender – those who would want a bucket list trip over a job promotion, over money, even over buying a car.   On both a professional and personal level, I…

Recently I read an article entitled: “Is the Customer Experience Really everyone’s Job?” The main purpose of the article was to ask the question, if a title of an employee’s position has the term of Customer Experience or Customer Service, yet the employee’s job description has no mention of either of those items – have…